It's actually easier to get tickets to see Glastonbury than an appointment appoint with this surgery. Seriously you have to ring at 7:30 to never get through and eventually after 40 minutes you get told there are no appointments and to ring back the day after. You can't carmaker appointments in the future why not just have an open surgery.
Very difficult to get an appointment on the day .spend over half hr calling to be told nothing left and this can go on several days. The staff are pretty good though spec at throston! Belle vue tend to chat amongst themselves. I have to give a 5 review for Dr Mr and Mrs Parker such lovey friend warning people! Listen to what you say go that extra mile brilliant in my book
Always well cared for by very pleasant staff. Lynne on reception is a star and always helpful. Dr Mr Parker is just like a 1960's TV doctor. Caring & practical. Pragmatically tells you how it is with great doctor to patient eye contactThe only nightmare is the extreme stress of making an appointment. We use 3 phones to hit the system simultaneously from 0830 onwards. It usually works but surely there is a better way. The staff having to deal with this, must be equally as stressed. The elderly must just give up and suffer in silence
Absolutely dreadful service. Never known an appointment system like this. I have tried calling constantly only to be told there are no appointments left. I have had enough. I intend to find another surgery. Nothing could be worse than this especially with the health issues I have. I'm sorry because I have always been with these doctors and the receptionists do their best, but enough is enough.
After starting to phone at8.30 and ringing over 50 times within the next half hour was then told there was no appointments at all for any doctor had to do with a nurse practitioner . Surely there must be a better system than this
Throston Medical Centre is a UK Doctor based in Hartlepool, North East England. Throston Medical Centre is located at 82 Wiltshire Way, Hartlepool TS26 0XT, UK.
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