I worked here as a funeral director with 100% client satisfaction. I was forced out the door because I tried to bring to management's attention The discussing comments made by staff and also the way in which certain members of staff behaved around the deceased. I would be very careful trusting your loved one with certain members of staff (not all). Sad that a company that had such a good reputation is in the hands of people that think this kind of behaviour is acceptable.
I would highly reccomend this company Damon and his staff cared for a speacial little man that my friend placed in his care they were loving and caring from the first phone call throughout and looked after him while he rested at his final home with them and all off us very well They are a fabulous run funeral home We could not have asked for anything better the care u give for him and the funeral you gave our special little angel was so perfect and you took all the stres off the family Thank you so much Damon and staff xx
Last July I faced the sad task to make funeral arrangements for my partner.Being abroad myself made things even more difficult for me.Because of excellent reviews I contacted Masons Funeral Directors.From the first call I made,and Masons Funeral Directors started to take care of all things involved in the sudden passing of my partner,a huge weight was lifted of my shoulders.The Staff of Masons Funeral Directors is,without exception,highly professional and extremely kind and caring.That brought me comfort and solace in my time of bereavement,and I will forever be grateful for this to all of the Staff of Masons Funeral Directors,in particular to Damon.
Caring and compassionate staff that always go out of their way to help you and your family through very difficult times. I will always use and recommend Masons Funeral Service.
I worked for this company for two years. I was forced to leave after being bullied by the manager and a staff member. After raising this concern several times nothing was done. In my opinion it's not about the family's anymore. This kind of thing should not happen in this line of work. make up your own minds but I will be telling everyone that asks
Mason's Funeral Directors is a UK Funeral Home based in Hartlepool, North East England. Mason's Funeral Directors is located at 129 Park Rd, Hartlepool TS26 9HT, UK.
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